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Legal

Privacy Policy.

This privacy policy explains how 24Squad (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our websites and services. By using our websites, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

What information we gather.

We collect information you provide directly to us, such as when you fill out a form, send us an email, subscribe to a service, or otherwise communicate with us. This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

When you visit our websites, we also automatically collect certain technical information through cookies and server logs, including your IP address, browser type, operating system, pages visited, referring URLs, and the dates and times of your visits.

2. How We Use Information

How we use what we collect.

We use the information we collect to respond to your inquiries, send you updates about our services and startups, process transactions, personalise your experience on our websites, and improve our websites and offerings. We do not sell your personal information to third parties.

We may use your information to communicate important notices, respond to your requests, and provide customer support. You can opt out of promotional communications at any time by following the unsubscribe instructions in those messages.

3. Cookies and Tracking

Cookies and tracking technologies.

We use cookies and similar tracking technologies to operate our websites, analyse traffic patterns, and personalise content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our websites.

4. How We Share Information

When we share your data.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our websites and conducting our business, such as web hosting providers, email delivery services, and analytics platforms, provided those parties keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also share your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect the rights, property, or safety of 24Squad, our users, or the public.

5. Data Retention

How long we keep your data.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.

The retention period for your data depends on the nature of the information and the purposes for which it is used. When personal information is no longer required, we securely delete or anonymise it in accordance with our data retention practices.

6. Data Security

Protecting your information.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we are committed to maintaining appropriate safeguards.

7. Your Rights and Choices

Your rights over your data.

You have the right to access, correct, update, or request deletion of your personal information. You may also object to or restrict certain processing of your data, including opting out of promotional communications.

To exercise any of these rights, please contact us at hello@24squad.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

8. Third-Party Links

Links to third-party websites.

Our websites may contain links to third-party websites or services not owned or controlled by 24Squad. This privacy policy does not apply to those third-party sites. We have no responsibility for the content, privacy policies, or practices of any third-party sites. You access them at your own risk, and we encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

Children under 18.

Our websites and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers promptly.

10. International Data Transfers

Data transferred outside India.

Your information may be transferred to and processed in countries other than India, where 24Squad or its service providers operate. When we transfer data across borders, we ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms, to protect your information.

11. Changes to This Policy

Updates to this privacy policy.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the “Last updated” date at the bottom of this page. Continued use of our websites after any changes constitutes your acceptance of the revised privacy policy.

12. Disclaimer

No warranties.

Our websites and services are provided “as is” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our websites will be error-free, secure, or uninterrupted.

13. Limitation of Liability

Limiting our liability.

To the fullest extent permitted by law, 24Squad and its founders, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities — arising from your use of our websites or services, regardless of the theory of liability.

14. Contact

Get in touch.

If you have questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact us at hello@24squad.com.

Last reviewed: 14 July 2026.